Tangent

Collection & Enforcement Consultants

We have evolved into a highly ethical and professionally driven agency, committed to building strong and long-term client partnerships.

Headquartered in Mumbai, we efficiently serve several leading

institutions across the financial sector.

With a workforce of 350+ trained professionals—including Agency

Managers, Team Leaders, Tele-callers, and Field Executives—we ensure

complete operational coverage.

Our facility is equipped with advanced technology, modern infrastructure,

and robust systems that support high-quality, large-scale tele-calling

operations.

Prop.: Mr. V B Shetty

Vinayak Balkrishna Shetty brings 22 years of experience in debt collections. He also owns the well-established agency ‘Total Reqcoll’ and also manages its sister concerns, ‘Titanium BPO PvtLtd, Triline Solutions’ and ‘Titanium Enterprises’

METHODOLOGY

Polite, professional and persuasive methods that deliver better results than forceful or unpleasant tactics.
Respectful and solution-focused communication that maintains goodwill and encourages cooperation.
Trained teams equipped to handle sensitive interactions with maturity and tact.
Dedicated Senior Manager for every client to oversee all operations and ensure smooth coordination.
Single point of contact for escalations, reporting, and continuous process improvement.

Why Choose Us

We believe that a company is successful in its operations when the Senior management takes pride in welcoming Ideas from the employees. This unison makes us stand out in the industry.

We are strategically located in Mumbai that gives us the advantage to reach most of the Companies spread across geographically.

We have a dedicated workforce well skilled with modest temperament and good command over required languages.

Supervisors have experience of over 10 years in the industry.

Our Services

Collections

Soft & hard bucket collection
Repossession of vehicles
Back-office support services

Asset valuation
Prompt follow – ups
Telephonic Verification

Residence & Office Visits
Submission of visit proofs
Visits to guarantors and references

Enforcement

Filling DM Application under SARFAECI ACT2002

End to End Solutions of Symbolic Possession filling of Application under SARFAESI Act 2002, DM/CMM Filing, Physical Property Attachment, Valuation & Legal Reports, Auction & Buyer Introduction

Packers & Movers With safe Vault in warehouse available.

Infrastructure

Office

6000 Sq. feet of office space

Head Office: Office No. 03,04, Ground Floor, Harsh Vihar Building, B-41, Sector 1, Shanti Nagar Mira Road East 401107

Mira Road Branch: Office no.103, 1st floor, Shanti Shanti Vihar CHSL, Mira Road(E) - 401107

Badlapur Branch: Shop no. 1, Gopal Height Building, Near Saptashrungi Mandir, Kulgaon, Badlapur (E) , Thane - 421503

Thane Branch: Office No. 102, 1st Flr, Audumber Chhaya Co-Op Hsg. Soc., Chhatrapati Shivahji Path, Cross Road, Thane (W) - 400601

IT Infra

Mira Road Branch: Off no-12 Laxman Shanti Chs Ltd Building No A-6,Sector 4, Mira Road East - 401107

Dubai Branch: HFM Global General Trading LLC#150515th Floor Al Owais Business Tower, Near Al Sabkha Marine Station Al Sabkha, Deira, Dubai - 64442

Andheri Branch: 503, Ashok Premises, 5th Floor, K/E Road Nicholas Wadi Road, Andheri East, Mumbai - 400069

Resources

200+ Computers/Laptops
Highspeed Internet and latest tele calling facility
VC Dialer across entire setup– For call tracing and backups
200+ Seats
26 Supervisors
10 Managers
150+ Feet on street
Service in 12 Languages

Our Esteemed Clients